Helpline and Advice

A range of independent organisations provide information, guidance and support across a variety of circumstances, including tax matters, mental health and wellbeing, bereavement, and support relating to previous convictions.

The table below provides details of organisations and resources that may be able to offer relevant information or support. Availability, eligibility criteria and the nature of the services provided will vary between organisations.

Bold, underlined text indicates a link — simply select the link to visit the relevant website for further information and support.

 

Health conditions or disabilities

Disability Rights UK |  Advice, rights info and inclusion support.

Scope | Support and information for disabled people.

Independent age | Advice and support for older people with long-term conditions.

Alzheimer’s Society | Support and information for people affected by dementia.

Ashma + Lung UK | Information and support for lung and breathing conditions. 

British Heart Foundation | Heart health information and research funding.

Macmillan Cancer support | Emotional, financial and practical support for people with cancer.

MS Society UK | Support, information and research for multiple sclerosis.

Parkinsons UK | Support, advice and research for Parkinson’s disease.

Mind | Mental health information and support.

Rethink Mental Illness | Mental health information and support.

SANE | Emotional support for mental illness.

Alcoholics Anonymous UK | Support groups for alcohol addiction.

Addaction (We Are With You) | Support for substance use and addiction.

Money Helper | Free, impartial government-backed money guidance.

Money Saving Expert | Tips and tools to save money and manage bills.

Money wellness | Support with budgeting, debt and financial wellbeing.

National Debtline | Free, confidential debt advice.

Debt Advice Foundation | Free, independent debt advice and support.

StepChange Debt Charity | Free debt advice and debt management plans.

Mencap | Support for people with learning disabilities, including resources and advocacy.

Dyslexia Action | Offers support for those with dyslexia, including tutoring and training.

Clear voice | Paid translation service.

National Literacy Trust | Supports literacy improvement through resources and programs.

The Reading Agency | Promotes reading and literacy, offering resources and support.

Learn My Way | Free online courses to improve digital literacy.

Good Things Foundation | Find local digital skills support near you.

Cruse Bereavement Care | Provides support for those grieving, offering emotional help and resources to cope with loss.

Sudden Death Charity (The Compassionate Friends) | Offers support and guidance to anyone experiencing grief or bereavement.

Mind | Mental health support and services. 

Carers Trust | Support services for unpaid carers.

Carers UK | Advice, rights, and support for carers.

Carers NI | Support and advice for carers in Northern Ireland.

Independent Age | Support for older people, including care and independent living.

NHS | Health advice and support, including care and mental health services

Women’s Aid | Provides support and advice for women experiencing domestic abuse, including financial control and abuse.

Refuge | Offers support for women and children affected by domestic violence, including help with financial abuse.

Relate | Provides relationship counselling and support for couples, families, and individuals.

Gingerbread | Supports single parents with advice, resources, and services on managing relationship breakdowns and parenting.

Nacro | Support for people with criminal records to rebuild their lives.

Prison Reform Trust | Information and support related to prisons and justice reform.

The Hardman Trust | Grants and support for people leaving prison.

Migrant Help UK | Advice and support for people in the asylum system. 

The Salvation Army | Help and protection for victims of modern slavery.

GOV.UK | Government advice and support for Self Assessment enquiries.

GOV.UK | Government advice and guidance on renting out a property.

GOV.UK | Government guidance on requirements for tax advisers, including HMRC registration and minimum standards.

Low Incomes Tax Reform Group | Finding Free or Paid Tax Advice.

TaxAid | Independent Advice on a Broad Range of Tax Matters.

Citizens Advice | Guidance on a Broad Range of Tax Matters.

Advice Northern Ireland | Tax and Benefits Advice for Northern Ireland Residents.

Chartered Institute of Taxation | Find a Qualified Tax Adviser.

Association of Taxation Technicians | Find a Qualified Tax Adviser.