Part of the ERGO group of companies, MPL Claims Management is a multi-class insuretech claims and data analytics provider. Delivering third party administration, specialist digital and technical services in the UK, we work with market leading Carriers, MGA’s, Brokers, and large self-insured businesses.
Unlike our competition we are a fully enabled insuretech operation using technology to drive the claims management process to smart conclusions.
This role will be ideal for someone who enjoys working in a challenging environment and delivering outstanding customer service. Working within MPL Claims Management, you will be surrounded by a supportive team offering full training and development.
• Using cutting edge claims management technology, you will attempt to mitigate the costs of claims by contacting claimants to provide services as appropriate to their needs.
• Actively contacting the third party, advising suitable products and services we can provide with in service level agreements & key performance indicators.
• The role includes working with our external business partners including Insurance companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and effective completion of our clients claim.
• Manage invoices received from the authorised hire and repair partners, ensuring they are accurate, and register payments onto the claims system for approval.
What Do You Need to Shine?
Demonstrate your confidence and ambition.
Previous experiance with in a customer service based position.
Show resilience this is a fast moving environment.
Have experience in claims management or be willing to learn, you will only be limited by your own ambition.