Our Credentials

MPL Claims Management Ltd is part of the ERGO group of companies one of the major insurance groups in Germany and Europe Home | ERGO UK (www.ergoinsurance.co.uk).

  • If you have received contact from MPL via an SMS, WhatsApp message or by email or wish to speak to us about a new or ongoing claim then please contact our claims experts by calling us on 0345 060 0014 or by emailing us enquiries@mplclaims.com, our team is here to help and is on hand to guide you through the claims journey.


  • It is important to note that if you have been contacted by us following a road traffic incident that we are contacting you as the at fault insurer, we are not a credit hire company, or an agent instructed with no authority to act on your behalf.

Dealing directly with MPL has several benefits

Independent research commissioned by The Association of British Insurers has shown that people who deal directly with the other side's insurer receive fair compensation faster when compared with those with legal representation.

Moreover, reducing unnecessary legal costs will help keep everyone's insurance premiums down. For example, as much as 10% of motor premiums are spent on legal costs alone.

MPL is a claims expert and we are on hand to assist our first and third party customers we’re here to help every step of the way and get things back to normal.


Customer Services

0345 060 0014

Email Address



The Octagon | 27 Middleborough | Colchester | CO1 1TG

Office Hours

Monday - Friday: 8am - 6pm
Saturday: 9am - 4pm
Sunday: 9am - 4pm

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