claims_handling

An end-to-end digitization of the claims journey, including features multichannel FNOL, automated claims segmentation, and digital claims status tracking.
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claims_management

  • Relentless focus on the Customer journey
  • A value driven approach
  • An anything is possible mindset to unleash truly transformative ideas
  • Real-time deployment of supply chain
  • Class leading intervention services
  • Inhouse desktop adjusting & settlement
  • Injury claims management via MOJ portal
  • Loss recovery management
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industry_professionals

  • Proven remote working capabilities
  • Highly skilled cross-class expertise
  • Inhouse training and development
    programmes
  • Dedicated Account Management
    Team
  • Motivated and driven workforce
  • High retention of staff

Transforming the competitive landscape and elevating customer expectations, MPL uses digital technologies to unlock value and improve the claims customer journey from start to finish. We examine each step of the journey and develop an aspirational future state for claims that is unconstrained by potential short-term, technological barriers.

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